Shipping Policy

Last updated: May 24, 2026

Welcome to PrimeCarbonFiber.com.
At PrimeCarbonFiber.com, every product is custom-made to order. Because of the handcrafted and custom manufacturing process involved in producing carbon fiber components, please carefully review the following shipping and delivery policy before placing an order.

1. Order Processing Time

All products sold on PrimeCarbonFiber.com are made-to-order unless stated otherwise.

Production and processing times typically range between 2 to 6 weeks depending on:

Product complexity
Current order volume
Material availability
Custom specifications requested by the customer

Production time begins once:

Full payment has been received, and
All required order details and specifications have been confirmed.

Customers acknowledge that custom manufacturing may occasionally require additional time beyond the estimated production window.

2. Shipping Time

Once production is completed, orders will be shipped using a selected courier service.

Estimated shipping times vary depending on destination country and carrier. Delivery estimates provided by the carrier are not guaranteed and may be affected by:

Customs processing
Weather conditions
Carrier delays
Holidays
International import procedures

PrimeCarbonFiber.com is not liable for delays caused by third-party shipping carriers or customs authorities.

3. International Shipping & Import Duties

We ship internationally where permitted by law.

Customers are solely responsible for:

Import duties
VAT
Customs fees
Local taxes
Brokerage charges

These charges are not included in the product or shipping price unless explicitly stated otherwise.

Failure to pay import charges may result in delayed delivery or returned shipments. Any additional costs incurred due to refused or abandoned packages may be deducted from any eligible refund.

4. Tracking Information

Tracking information will be provided once the order has been dispatched.

Please allow up to 72 hours for tracking updates to appear in the carrier’s system.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

PrimeCarbonFiber.com is not responsible for:

Lost shipments caused by incorrect addresses
Delivery failures due to customer error
Additional shipping costs caused by returned packages

If an order is returned due to incorrect information, the customer may be required to pay additional shipping charges before reshipment.

6. Lost or Damaged Packages

If a package arrives damaged, customers must contact us within 48 hours of delivery and provide:

Clear photos of the packaging
Photos of the damaged item
Order number

Claims submitted after this period may not be eligible for compensation.

If a package is lost in transit, we will assist in opening an investigation with the shipping carrier. Resolution times depend on the carrier’s claims process.